Frequently Asked Questions
Clear, concise answers about custom metalworking, outdoor equipment manufacturing, lead times, quality, and logistics.
ISO 9001 processes
Factory-direct pricing
Global delivery
Top 10 Most Asked Questions
Lead times vary by complexity and volume. Prototyping: 7–15 days; production: 25–45 days. Rush options available. We confirm timelines after DFM and PO.
Our standard MOQ for most products is 100 pieces. This minimum quantity allows us to maintain production efficiency and offer competitive pricing. We understand MOQ can be a consideration, and we're committed to finding solutions. We may explore options such as trial orders or customized solutions to accommodate your specific needs.
We work with carbon steel, stainless steel (304/316), aluminum (5xxx/6xxx series), galvanized steel, and select alloys. Material certificates (EN10204 3.1) are available on request to ensure compliance with your specifications.
We offer powder coating, E-coating, zinc plating, hot-dip galvanizing, brushing, anodizing (for aluminum), and outdoor-grade systems tested to ASTM/ISO standards for maximum durability.
We follow ISO 9001 workflows with incoming material inspection, in-process checks, FAI/PPAP on request, and final QC with documented reports and tolerances. Quality is our cornerstone with rigorous testing at every stage.
Yes. Our engineers review drawings, tolerances, weld symbols, and finishes to propose cost-down and reliability improvements before production begins.
We accept STEP/IGES, DXF/DWG, PDF for drawings, and BOM/parts lists. Please include material specifications, finish requirements, tolerances, and critical dimensions.
We offer EXW, FOB Shanghai/Ningbo, CIF/DDP on request. We provide export packaging, HS codes, and compliance documentation. Located near Shanghai and Ningbo ports for efficient logistics.
Yes. Manufacturing defects are covered with replacement/repair terms defined per contract. Outdoor products include finish durability guidance and maintenance recommendations.
Send drawings/specifications, quantities, and required delivery date to info@jxchuanfoo.com or use our contact form. We typically provide quotes within 24–48 hours.
General & Company
We are located in Jiaxing, Zhejiang Province, China, strategically positioned near Shanghai and Hangzhou for efficient logistics and international shipping.
We have over 18 years of experience serving global OEM/ODM clients across various industries including outdoor recreation, sports equipment, and industrial solutions.
We are ISO 9001 certified with comprehensive quality management systems. Material compliance certificates are available on request for specific projects.
Engineering & DFM
Typical tolerances are ±0.2–0.5 mm for sheet metal and welded assemblies. Tighter tolerances available on machined features with our CNC capabilities.
We follow AWS/ISO weld symbols and standards. Welding Procedure Specifications (WPS) are available for critical applications requiring documented procedures.
Our coating systems are validated through salt spray and cycle tests. We use UV-stable materials and proven surface treatments for long-term outdoor exposure.
Materials & Finishes
We use Polyester TGIC powder coatings that are UV-stable with thickness of 60–90 μm, specifically designed for outdoor applications and weather resistance.
We offer brushed, bead blasted, and passivated finishes for stainless steel components, providing both aesthetic appeal and enhanced corrosion resistance.
Hot-dip galvanizing (HDG) is recommended for heavy corrosion environments and outdoor exposure. Zinc plating is suitable for indoor or light-duty applications.
Quality & Compliance
We provide IQC (Incoming Quality Control), IPQC (In-Process Quality Control), FQC (Final Quality Control), and OQC (Outgoing Quality Control). CPK and GR&R studies available on request.
We provide Certificate of Analysis (COA), material certificates, RoHS/REACH compliance statements, and detailed quality reports with dimensional verification.
We conduct load tests, fit checks, coating adhesion tests (ASTM D3359), and dimensional verification to ensure products meet specifications and performance requirements.
Pricing & MOQ
Main cost factors include material type and thickness, manufacturing processes, surface finish requirements, tolerances, packaging specifications, and logistics requirements.
We accept T/T (Telegraphic Transfer) with milestone payments. Letter of Credit (L/C) is available for large orders. We also accept major credit cards, bank transfers, and PayPal for smaller orders.
Yes, we provide paid samples which can be credited toward your mass production order on a case-by-case basis. This helps verify quality and fit before full production.
Production & Lead Time
We have dedicated laser cutting, bending, welding, and coating production lines with flexible manufacturing cells to handle varying order sizes and complexity levels.
Potential delays can occur during Chinese holidays and material supply constraints. We mitigate these risks with safety buffers and advance planning communication.
Changes are managed through our Engineering Change Order (ECO) process. Timeline and cost adjustments are communicated and approved before implementation.
Logistics & Incoterms
We provide export-grade packaging that is drop-tested for international shipping. Eco-friendly packaging options are available upon request to meet sustainability requirements.
We provide complete customs documentation including HS codes, commercial invoices, packing lists, and Certificate of Origin (CO) when required for your destination country.
Tracking information is provided through our forwarder portal with proactive updates throughout the shipping process, ensuring transparency and peace of mind.
After-Sales & Warranty
Report any issues with supporting photos within 30 days of receipt. We will issue an RMA (Return Merchandise Authorization) and work with you to resolve the matter promptly.
Yes, we maintain stock of common spare parts or can manufacture them to order. Lead times for spare parts will be quoted based on specific requirements.
Regular cleaning, periodic inspection of coatings, and recoating as needed will extend product life. We provide specific maintenance guidelines for each product type and finish.
Didn't Find Your Answer?
Our engineering team is ready to help with your specific questions and provide detailed technical guidance.
Get Direct Support
Email:
info@jxchuanfoo.com
info@jxchuanfoo.com
WhatsApp:
+86 189 5737 1573
+86 189 5737 1573
Business Hours:
Monday - Friday: 8:00 AM - 6:00 PM (GMT+8)
Monday - Friday: 8:00 AM - 6:00 PM (GMT+8)
ISO 9001
18+ Years
Certified Quality • Global Experience
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